Instructions that get flipped
You asked for the guest room skipped and the oven cleaned. They heard the reverse. Pointing works in person, but not when plans change over the phone.
Whether you run a residential cleaning company or hire a housekeeper for your own home, the details matter: which rooms, which products, which day. intelecho turns a normal phone call into a translated one, so you speak English and your housekeeper hears Spanish, Portuguese or Haitian Creole. It's housekeeping Spanish without the phrasebook.
of U.S. maids and housekeeping cleaners are Hispanic or Latino
Source: U.S. Bureau of Labor Statistics, Current Population Survey, 2025 annual averagesdomestic workers in U.S. private homes, including house cleaners, nannies and home care aides
Source: Economic Policy Institute, Domestic Workers Chartbook 2022Portuguese speakers in the U.S. who speak English less than “very well”
Source: U.S. Census Bureau, American Community Survey 2024 1-year, table B16001You asked for the guest room skipped and the oven cleaned. They heard the reverse. Pointing works in person, but not when plans change over the phone.
A client cancels, a move-out job opens across town, a team member calls in sick. Owners have to rearrange the whole day by phone, fast, with people who think in Spanish or Portuguese.
Pay, hours, a broken vase, a client complaint. These need real back-and-forth, not a thumbs-up emoji, and they go better when both people understand every word.
Move the 1 p.m. deep clean to tomorrow, send two people to a move-out on Oak Street instead, and confirm they have the lockbox code and the extra vacuum bags.
Tell your housekeeper the baby's room now needs fragrance-free products, laundry moves to Tuesdays, and the dog stays in the backyard while she vacuums.
A client says the shower wasn't cleaned. Call the cleaner to hear what happened (maybe the bathroom door was locked) and agree on how to make it right.
Discuss a raise, the holiday schedule or a week of paid time off so both of you understand the terms. Then write them down and share a copy.
Each person speaks naturally in their own language. intelecho translates every turn so each side hears the other in a clear AI voice.
BLS data show about half of U.S. maids and housekeeping cleaners are Hispanic (49.8% in 2025), and studies of cleaning workers in Massachusetts document large Brazilian, Haitian, Portuguese and Polish workforces alongside Central Americans (Siqueira & Roche, New Solutions, 2013; Lado, New England Journal of Public Policy).
Choose English for you and Spanish, Portuguese or Haitian Creole for your housekeeper or team lead. Add your name or your company's name for the introduction.
intelecho calls you first, then your housekeeper. They hear a short introduction in their language, so they know who's calling and why the voice sounds different.
Go over rooms, products, timing and pay in short sentences. Afterward, text a quick checklist so nobody has to remember everything from the call.
No. Instead of memorizing phrases, you have a real conversation: you speak English, your housekeeper hears Spanish, and you hear the reply in English. It helps most with things you can't point at, like schedule changes or a client's special request.
Each call connects two phones, one on each side. To brief a team, call the team lead, or make a few short calls. The free demo allows up to 3 calls at once across the whole service.
Yes. intelecho supports Brazilian Portuguese and European Portuguese, plus Haitian Creole, Polish, Albanian and dozens of other languages, 46 in all. You pick each person's language before the call.
intelecho is a free demo right now, and calls end after 5 minutes. If your cleaning business needs longer calls, contact us.
intelecho doesn't record audio or keep transcripts. Twilio connects the phone numbers and OpenAI processes the audio to translate it. Even so, share alarm or door codes by text rather than reading them out on the call.
Enter your number and theirs, pick both languages, and pick up when we ring you. It takes about a minute to set up.