You're at work, they're at home
Families check in by text, and short messages hide a lot. Did Dad eat? Did he seem confused after his nap? Those answers need an actual conversation.
For families, nannies & home care agencies
Check in with your caregiver. Even from work.
The person caring for your parent or your kids may know their day better than anyone, and they may be most comfortable in Spanish, Tagalog or Haitian Creole. intelecho places a regular phone call that's translated both ways, so you can ask how lunch went, change a pickup time or say thank you properly. It's caregiver Spanish without needing to be fluent.
- 46 languages
- No app for either side
- Free 5-minute demo calls
63M
Americans provided ongoing care to a family member, friend or child with a health need in 2025
Source: AARP and National Alliance for Caregiving, Caregiving in the US 202533%
of the U.S. home care workforce are immigrants
Source: PHI, Direct Care Workers in the United States: Key Facts (2025)28.3%
of U.S. childcare workers are Hispanic or Latino
Source: U.S. Bureau of Labor Statistics, Current Population Survey, 2025 annual averagesThe challenge
Where the conversation gets stuck
Agencies juggling languages
Schedulers match caregivers who speak Spanish, Tagalog or Haitian Creole with families who speak English, or the other way around. Every shift swap and late arrival means another call to sort out.
Nanny instructions met with a nod
Allergy rules, nap timing, who's allowed to do pickup. Parents need to know the details were understood, not just politely agreed to.
Calls you can make today
Real situations, handled by phone
A midday check-in on Mom
Call your mother's caregiver at lunch to ask how she slept, whether she got her walk in, and if anything seemed different about her today.
An agency covering a sick call
A caregiver calls out. The scheduler phones a replacement who speaks Haitian Creole to confirm the address, the start time and the client's usual routine.
Changing today's school pickup
Tell the nanny that soccer is canceled, Grandma will pick up your son at 3:30, and your daughter can have a snack after school, but nothing with peanuts.
Planning a caregiver's vacation
Talk through the dates your caregiver will be away, who covers which days, and how pay works that week, so nobody is surprised.
What it sounds like
A sample call, English ⇄ Spanish
Each person speaks naturally in their own language. intelecho translates every turn so each side hears the other in a clear AI voice.
Languages that come up most
- Spanish
- Filipino (Tagalog)
- Haitian Creole
- Cantonese
- Mandarin Chinese
- Armenian
Immigrant direct care workers most often come from Mexico, the Philippines, the Dominican Republic, Jamaica and Haiti (PHI, Bridging the Gap, 2023), and California translates materials for its In-Home Supportive Services caregivers into Spanish, Chinese and Armenian (PHI, 2024).
Translating both waysEnglish ⇄ Spanish
Daughter · EnglishHi Carmen, it's Laura. How is my dad doing today?Father's caregiver hears: Hola, Carmen, habla Laura. ¿Cómo está mi papá hoy?
Father's caregiver · EspañolEstá bien. Comió casi todo el almuerzo y caminamos un rato por el jardín, pero dice que le duele un poco la rodilla.You hear: He's doing well. He ate almost all of his lunch and we walked around the garden for a while, but he says his knee hurts a little.
Daughter · EnglishThank you. I'll call his doctor's office about the knee. Please write it down if it gets worse.Father's caregiver hears: Gracias. Voy a llamar al consultorio de su médico por lo de la rodilla. Por favor, anótelo si empeora.
How it works
Three steps from this page to a translated call
- 01
Enter both numbers and languages
Put in your phone and the caregiver's or nanny's, then choose English for you and Spanish, Tagalog, Haitian Creole or another language for them. Add your name so the introduction says who's calling.
- 02
You're called first
intelecho rings you, then the caregiver. They hear a short introduction in their language explaining that this is a translated call from you.
- 03
Keep it short and practical
Ask about the day, routines and schedules in short sentences. Write down anything health-related and pass it to the nurse or doctor yourself.
Get it right
Tips for smoother calls
- Ask one question at a time: “Did he eat lunch?” and then “Did he take a walk?”
- Use names instead of pronouns. “Did Dad take his walk?” translates better than “Did he do it?”
- Call at a calm moment, like naptime, not in the middle of a bath, a meal or school pickup.
- Set a regular check-in time so your caregiver expects a call from a number they may not recognize.
FAQ
Frequently asked questions
Can I use it to talk with my parent's doctor in Spanish?
No. intelecho isn't a medical interpreter and isn't HIPAA-certified. Most clinics and hospitals that receive federal funding must offer language help at no cost under Section 1557 of the Affordable Care Act, so ask them for a qualified interpreter.
Does it work for nanny Spanish if I don't speak any?
Yes, for everyday logistics: pickups, meals, naps, screen time and schedules. Keep allergy information and emergency contacts in writing as well, ideally translated and posted somewhere easy to find.
Can a home care agency use intelecho?
Agencies can use it for scheduling and quick check-ins with caregivers or clients. It's a free demo with 5-minute calls and a limit of 3 calls at once across the whole service, so contact us before relying on it for daily operations.
What if our caregiver speaks Tagalog or Haitian Creole?
Both are supported, along with Cantonese, Mandarin, Armenian, Russian, Amharic and more, 46 languages in total. Some Indigenous languages from Mexico and Central America, such as Mixteco or Zapoteco, aren't supported yet.
Does intelecho keep a record of what was said?
No. Calls aren't recorded and transcripts aren't stored, so keep your own notes. Phone numbers go to Twilio to connect the call, and audio goes to OpenAI for translation.
Make your first translated call
Enter your number and theirs, pick both languages, and pick up when we ring you. It takes about a minute to set up.
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